Frequently Asked Questions

A: Dashing is open 7-days a week from 11am to 8:30pm. (Sunday Open till 8pm)
We close for major holidays (Easter, Christmas, Thanksgiving, New Years).
Some restaurants are closing early, please order ahead if possible.

A: Days get shorter and people tend to eat earlier. Daylight savings reset does not help.
Our restaurants know this and sometimes chose to close 30-60 minutes early.
In an effort to ensure the full availability of that day's menu, please pre-order as much as possible.

Winter Hours (till March 31st):
We are open till 8:30pm Thursday to Saturday
We are open till 8pm on Sunday
We will take orders up to close for delivery up to 45 minutes after close.

A: Santa Fe has 4 seasons and lots of events that can cause service delays or closure.
Sometimes it means we cannot serve a particular restaurant on a certain day because they are booked for an event, or there is a arts festival downtown closing the street in front of a restaurant.
Sometimes it snows and we cannot operate at all.

Please accept our apologies for any time that we have to close Dashing operations due to these type of events.
We try to stay open every scheduled day, but safety is the most important part of our organization.
Our drivers communicate road conditions to us regularly and can choose not to continue at any time.

Please tell us if there are any weather or access issues getting to your delivery location.
We like to be prepared for icy road, construction, parades, flash floods, UN-shoveled walkways & UN-plowed driveways.

A: Tipping is customary in our industry with 15-25% typical on top of the pre-tax total.
Some special orders (great customers, after-hours, long distance, bad weather, etc) happily leave tips over 30%.

Our drivers hustle and navigate around to get you your order as soon and freshly as possible.
Drivers are Independent Contractors supplying their own equipment and your tips are a good portion of their income.
Please show your appreciation by tipping accordingly.

A: Dashing is Santa Fe's most affordable and low stress caterer.
We work with most of our restaurants to bring you the best menus possible.
Our trained staff will take care of everything you need to make your event successful.
We work hard to make sure you are getting the best value and timely service.

A: Dashing Delivery offers gift certificates that make the perfect gift for loved ones, clients or workplace rewards.
Gift Certificates can be used for any order at Dashing Delivery, but cannot be used at the restaurants or redeemed for cash.
Gift Certificates are good for one year from the date of purchase.

Other Frequently Asked Questions

A: Call or click. Mobile phone, home or office.

A: There is a $20 minimum for most orders.
Delivery is typically $6 or 15%. Order to far locations and might be more.

A: Most orders take 45-55 minutes to process, place, prepare, pickup, transport and delver. Weather, events, and restaurant conditions can make orders take a little extra time. We regularly complete some orders in under 30 minutes, and just as many in just over an hour.

A: That is your call. Our drivers do a great job and gratuaities are a major portion of their compensation. They are dedicated to making sure your order is delivered on-time and fresh. In effect, a mobile waiter. Most of our customers tip like they would at a restaurant.

A: Discouraged. Greatly. But possible for about 5 minutes after by calling (505) 983-3274

A: Please don't.

A: Sure. We offer $5 six packs of Cokes, Diet Coke, Sprite, Dr Pepper, Water and Diet Green Tea. Mix it up.

A: Visa, Master Card and American Express.