Frequently Asked Questions

Service Hours

Dashing is open 7-days a week for dinner and weekdays for lunch.
We close for major holidays (Easter, Christmas, Thanksgiving, New Years).

Lunch is served from 11:30AM to 1PM weekdays
Dinner service starts at 4:30PM 



Winter Hours

Days get shorter and people tend to eat earlier. Daylight savings reset does not help.
Our restaurants know this and sometimes chose to close 30-60 minutes early. 
In an effort to ensure the full availability of that day's menu, please pre-order as much as possible. 

Winter Hours (till March 31st):
We are open till 9 Thursday to Saturday
We are open till 8 on Sunday to Wednesday

We will take orders up to close for delivery up to 45 minutes after close.

Weather & Special Events

Santa Fe has 4 seasons and lots of events that can cause service delays or closure.
Sometimes it means we cannot serve a particular restaurant on a certain day because they are booked for an event, or there is a arts festival downtown closing the street in front of a restaurant. 
Sometimes it snows and we cannot operate at all.

Please accept our apologies for any time that we have to close Dashing operations due to these type of events.
We try to stay open every scheduled day, but safety is the most important part of our organization.
Our drivers communicate road conditions to us regularly and can choose not to continue at any time.

Please tell us if there are any weather or access issues getting to your delivery location.
We like to be prepared for icy road, construction, parades, flash floods, UN-shoveled walkways & UN-plowed driveways.


Tipping

Tipping is customary in our industry with 10-20% typical on top of the pre-tax total. 
Some special orders (great customers, after-hours, long distance, bad weather, etc) happily leave tips over 25%.

Our drivers hustle and navigate around to get you your order as soon and freshly as possible.
Drivers are Independent Contractors supplying their own equipment and your tips are a good portion of their income.
Please show your appreciation by tipping accordingly.


Catering

Dashing is Santa Fe's most affordable and low stress caterer. 
We work with most of our restaurants to bring you the best menus possible. 
Our trained staff will take care of everything you need to make your event successful. 
We work hard to make sure you are getting the best value and timely service.  

Other Frequently Asked Questions

1. How do I place an order?
Call or click. Mobile phone, home or office.

2. Is there a minimum food order, and what are the Delivery charges?
There is a $20 minimum for most orders.
Delivery is typically $6 or 15%. Order to far locations and might be more.

3. How long will it take?
Most orders take 45-55 minutes to process, place, prepare, pickup, transport and delver. Weather, events, and restaurant conditions can make orders take a little extra time. We regularly complete some orders in under 30 minutes, and just as many in just over an hour. 

5. What do I do about tipping a driver?
That is your call. Our drivers do a great job and gratuaities are a major portion of their compensation. They are dedicated to making sure your order is delivered on-time and fresh. In effect, a mobile waiter. Most of our customers tip like they would at a restaurant.

6. What if I want to add to my order?
Discouraged. Greatly. But possible for about 5 minutes after by calling (505) 983-3274

7. What if I want to remove an item or cancel my order?
Please don't.

8. Can I order beverages as well as food?
Sure. We offer $5 six packs of Cokes, Diet Coke, Sprite, Dr Pepper, Water and Diet Green Tea. Mix it up.

9. What type of credit cards do you accept?
Visa, Master Card and American Express.